Replyroom
One shared inbox for WhatsApp, email and website chat, with AI-drafted replies your team approves before they are sent.
Built for: clinics, salons and service businesses with 2 to 20 staff
The problem
Customers message on WhatsApp, email and the website chat, often about the same booking. Replies come from personal phones, nobody can see who has already answered, and the same questions about prices, opening hours and availability are typed out dozens of times a day.
Full help desk software is built for large support teams, with pricing and setup to match. Small service businesses need something the front desk can learn in an afternoon.
What it does
Shared inbox
WhatsApp Business, email and website chat in one list, with each conversation assigned to a named person.
AI-drafted replies
Drafts written from your own prices, policies and FAQs. A person reviews and sends every reply.
Booking handoff
Turns a booking request into a structured note with name, service and preferred time, ready for your calendar.
Screens
Who it's for
Owner-run service businesses with 2 to 20 staff that handle most customer contact by WhatsApp and email, and want one place to see every conversation.
Pricing
A monthly subscription per business with no setup fee. Early access customers keep founding pricing for their first year.
Status
In early access with a small group of service businesses. General availability follows once the WhatsApp and calendar integrations finish testing.
Built by Entretech Studio
If we recommend something we built, we say so plainly in the recommendation. When a Studio product could fit an advisory client, it's evaluated against the alternatives on the same terms.
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Problems we hear about repeatedly are the ones the Studio considers building for.